Shipping

Shipping policy

We accept standard shipping for all orders made on the online store. Orders placed on our site will be processed and shipped within 1 to 2 business days. Local shipment takes 3-4 working days while overseas shipment may take up 7 working days.

 

Locations

Apart from Malaysia, viimbilios ships internationally to Singapore. For other countries, please drop us on email at sales.viimbilios@gmail.com

Can I change my order?

Please email us as at sales.viimbilios@gmail.com possible. We will do our best to accommodate your request. However there is no guarantee that any changes can be made once an order is placed.

 

Can I cancel/refund/exchange my order?

Unfortunately, we are not able to cancel/refund/exchange an order once it has been placed.

 

My items arrived damaged, what should I do ?

In the unlikely event that a product arrived damage, the customer must contact us as at sales.viimbilios@gmail.com.

 

I received incorrect item/s what should I do?

Please contact us as soon as possible so that we can take care of this for you. Do remember to take a photo and send it to us for verification purposes

CUSTOMER CARE

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Shipping

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sales.viimbilios@gmail.com