Shipping policy

We accept standard shipping for all orders made on the online store. Orders placed on our site will be processed and shipped within 1 to 2 business days. Local shipment takes 3-4 working days while overseas shipment may take up 7 working days.



Apart from Malaysia, viimbilios ships internationally to Singapore. For other countries, please drop us on email at

Can I change my order?

Please email us as at possible. We will do our best to accommodate your request. However there is no guarantee that any changes can be made once an order is placed.


Can I cancel/refund/exchange my order?

Unfortunately, we are not able to cancel/refund/exchange an order once it has been placed.


My items arrived damaged, what should I do ?

In the unlikely event that a product arrived damage, the customer must contact us as at


I received incorrect item/s what should I do?

Please contact us as soon as possible so that we can take care of this for you. Do remember to take a photo and send it to us for verification purposes




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